Who We Are
About Hawaii Water & Sewer Solutions LLC
At Hawaii Water & Sewer Solutions LLC, we’re redefining plumbing services for homeowners across the islands. Founded by a team with over 15 years of industry experience, our mission is to bring affordable, transparent, and hassle-free plumbing protection to Hawaii’s local families through a simple subscription-based model.
We know how stressful unexpected plumbing issues can be—not just the cost, but the inconvenience and uncertainty. That’s why we created a service that puts homeowners first. With low monthly payments, a flat $50 copay per service call, and no upselling or surprise fees, we give our customers the confidence to know they’re covered when it matters most.
Our team is rooted in the community, built on trust, and committed to excellence. Whether it’s a broken water line, clogged drain, or faulty fixture, we’ve got your back—so you can spend less time worrying about your pipes and more time enjoying your home.
Reliable Service. Predictable Costs. Real Peace of Mind.
We know how stressful unexpected plumbing issues can be—not just the cost, but the inconvenience and uncertainty. That’s why we created a service that puts homeowners first. With low monthly payments, a flat $50 copay per service call, and no upselling or surprise fees, we give our customers the confidence to know they’re covered when it matters most.
Our team is rooted in the community, built on trust, and committed to excellence. Whether it’s a broken water line, clogged drain, or faulty fixture, we’ve got your back—so you can spend less time worrying about your pipes and more time enjoying your home.
Reliable Service. Predictable Costs. Real Peace of Mind.
Frequently Asked Questions
💳 How do the subscription plans work?
You choose a monthly plan that fits your home’s needs—drain, fixture, water line, or full-home coverage. When an issue comes up, you file a claim, and we dispatch a technician. You’ll only pay a $50 copay per service call.
🛠 What’s covered under the plans?
Coverage depends on your chosen plan.
Every completed job includes a 30-day workmanship warranty.
- Drain Plan: Clogs, camera inspections, minor repairs
- Fixture Plan: Leaky or broken fixtures like faucets, disposals, and water heaters
- Water Line Plan: Underground and slab leaks, pipe breaks, and restoration
- Entire Home Plan: All of the above for full protection
Every completed job includes a 30-day workmanship warranty.
🌀 What’s not covered?
We don’t cover issues caused by:
- Natural disasters (floods, hurricanes, etc.)
- Customer negligence
- Solar water heaters or septic systems
- Pre-existing damage before the waiting period ends
⏳ Is there a waiting period before service begins?
Yes, there is a 30–60 day waiting period after sign-up to prevent pre-existing issue claims. This helps keep our plans fair and affordable for all members.
🧾 How do I pay?
We use automated monthly billing via bank routing and account numbers. We do not accept cash or checks to keep everything streamlined and secure.
🚨 What if I need emergency service?
No problem! We offer 24/7 emergency response for subscribers. Just file a claim through our website or call our emergency line.
🧰 Do I need to be home during service?
Yes, someone over 18 should be present during the appointment to provide access and authorize repairs.
💬 How do I get started?
Simply click “Sign Up” on our website, choose your plan, and complete your billing info. You’ll get a welcome email and everything you need to get started!
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👉 Sign Up Online in Minutes
👉 Plans Start at Just $15/Month
👉 $50 Copay Per Service Call
👉 Plans Start at Just $15/Month
👉 $50 Copay Per Service Call